Privacy policy

1. Introduction Welcome to Gramo. We are committed to protecting the privacy and security of our customers and site visitors. This Privacy Policy describes how we handle your personal data when you visit our site or make a purchase.

2. Collection of Information We collect personal information when you:

Make a purchase or attempt to make a purchase.
Subscribe to our newsletter or create an account.
Contact us with a question or request.

This information includes your name, billing and shipping address, payment details, email address, and phone number.

3. Use of Information Your information is used to:

Fulfill any orders placed through the site.
Communicate with you.
Review our orders for potential risk or fraud.
Provide you with information or advertising related to our products or services, if it is in line with your preferences.

4. Sharing and Disclosure of Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to understand how our customers use the site.

5. Data Storage and Security We take reasonable steps to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Cookies and Tracking Technologies We use cookies and similar technologies to track activity on our site and retain certain information, helping to personalize and enhance your shopping experience.

7. Your Rights If you are a European or California resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted.

8. Policy Updates We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Information: For more information about our privacy practices, if you have questions, or if you would like to file a complaint, please contact us by email at info@gramo.mx

10. Applicable Law and Jurisdiction: This Privacy Policy and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Mexico City, Mexico.